Patients & Visitors
Current Visitor Guidelines
Visitor Restrictions and Screening in Response to COVID-19
As a community-based healthcare provider, Mat-Su Regional Medical Center’s highest priority is the safety of our patients, healthcare team and community.
To ensure the safety of all, Mat-Su Regional Medical Center's current visiting policy is as follows:
- Patients may have two caregivers/support persons during their hospital stay. Visitors must be with the patient in the patient's room during the entirety of the visit and wear a face covering at all times.
- Exceptions for patients with disabilities or special needs and patients who are at end-of-life, reviewed on an individual basis.
- Visiting hours are from 10 a.m. to 8 p.m. daily.
Patients seeking care in the emergency department will not be able to have a support person accompany them to the treatment room, unless the patient is a minor or has special needs. Our team will provide status updates to family members and others designated as a support person.
Face coverings are required to be worn at all times in the hospital. Each visitor is required to check in for a health screening at our main entrance. After 6 p.m., health screenings will be conducted in the emergency department. Also, after 6 p.m., only the emergency department entrance is available for public access.
Upon arrival at the hospital, each visitor will receive a temperature check and be asked a series of health screening questions.
At Mat-Su Regional Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.