Patients & Visitors
Current Visitor Guidelines
Visitor Screening in Response to COVID-19
As a community-based healthcare provider, Mat-Su Regional Medical Center’s highest priority is the safety of our patients, healthcare team and community.
To ensure the safety of all, Mat-Su Regional Medical Center has implemented the following guidelines for visitors:
- Face coverings are required to be worn at all times in the hospital.
- Each visitor is required to check in for a health screening at our main entrance.
- After 6 p.m., health screenings will be conducted in the emergency department. Also, after 6 p.m., only the emergency department entrance is available for public access.
- Visiting hours are from 8:30 a.m. to 8:30 p.m. daily.
- The Intensive care unit, Family Birthing Center and pediatric unit have more specific visitor guidelines that are adjusted on an individual basis. Please check with these departments prior to your visit for the most current information.
- COVID isolation patients - no visitors.
Staying in touch with family members is important and we encourage you to use phone, email, text, FaceTime and Facebook. Here are some tips to help improve communication and assist you with supporting your loved one during their hospital stay
At Mat-Su Regional Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, directions and more.