Patients & Visitors
Current Visitor Guidelines
Visitor Restrictions and Screening in Response to COVID-19
As a community-based healthcare provider, Mat-Su Regional Medical Center’s highest priority is the safety of our patients, healthcare team and community.
To ensure the safety of all, Mat-Su Regional Medical Center has implemented the following guidelines for visitors:
- Patients may have only two designated caregivers visit with them during the course of their hospitalization.
- Patients seeking care in the emergency department or in procedural areas may have one designated caregiver for an adult; two parents/legal guardians of a minor (under 18 years of age).
- Exceptions are made for patients who are at end-of-life.
- Visitors must be with the patient in the patient's room during the entirety of the visit and wear a face covering at all times.
- Patients with disabilities or special needs are reviewed on an individual basis.
- COVID isolation patients - no visitors.
- Visiting hours are from 10 a.m. to 6 p.m. daily.
Face coverings are required to be worn at all times in the hospital. Each visitor is required to check in for a health screening at our main entrance. After 6 p.m., health screenings will be conducted in the emergency department. Also, after 6 p.m., only the emergency department entrance is available for public access.
At Mat-Su Regional Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, directions and more.