Medical Center Volunteers

Main Lobby Information Desk

• Provide general information
• Greet patients and guests as they enter our facility
• Assist visitors with location of patient
• Guide, direct or escort guests as necessary
• Provide reading material, rounding and other comfort measures to those waiting in lobby and waiting areas.
• Round-up wheelchairs

Medical-Surgical Unit

• Interact with patients in positive ways:
  • Read to the patient or write a letter
  • Provide light conversation
  • Be there
• Perform hourly rounding with patients
• Provide warm, moist washcloths to freshen-up
• Provide reading material to patients and guests
• Provide toys to pediatric patients
• Assist staff with clerical needs when needed

Emergency Department

• Make patients and their family members feel welcome and comfortable.
• Assist in explaining visitor policy to visitors as necessary.
• Transmit messages from visitors to patients in the area and relay messages from patients to visitors
• Direct or escort visitors to appropriate area when permission to visit is granted.
• Keep waiting area neat and clean
• Perform hourly rounding with patients
• Round-up wheelchairs

Birthing Center Post-Partum Volunteer

• Be sensitive to post-partum Birthing Center patients and their family and friends
• Perform various clerical tasks when needed
• Provide warm, moist washcloths to freshen-up

Espresso Bar

• Volunteers provide 100% of the staffing for the espresso
• Be at least 15-years-old
• Make delicious espresso beverages with Quality & Consistency
• Provide courteous customer service in a food service environment
• Exhibit good personal hygiene and food service practices.
• Operate a cash register and handle cash accurately

Gift Shop

• Volunteers provide 100% of the staffing for the gift shop
• Provide courteous customer service in a retail environment.
• Assist customer in choosing appropriate gift.
• Operate cash register and handle cash accurately

ICU Family Liaison Volunteer

• Interact with patients in positive ways:
  • Read to the patient or write a letter
  • Provide light conversation
  • Be there
• Be sensitive to ICU patients and their family and friends
• Assist to explain visitor policy to guests as necessary
• Greet, escort, and/or direct patients within the facility
• Be a liaison between ICU staff and family
• Assemble various packets and charts, as necessary
• Provide warm, moist washcloths to freshen-up

Mat-Su Regional Outpatient Center

• Outpatient lobby in Wasilla Campus at Lakeview entrance
• Greet, escort, and/or direct patients within the facility
• Assist Admitting representative with flow of traffic
• Provide staff, patients, and guests with general information and assistance
• Provide toys to pediatric patients

Community Events Volunteer

• Assist with hospital-sponsored community events
• Mat-Su Regional Baby Fair - April
• Today's Women Show - April
• Alaska State Fair - August
• Book Fairs - September
• Mat-Su Regional Women's Fair - October
• Health and Wellness Expo - October
• Mat-Su Sportsman's Show - March
• Other events as planned and needed

Menu's

• Work with Dietitian personnel in our kitchen
• Pass out menus to all in-house patients
• Pick up menus when completed and return them to Dietitian staff
• Assist patients with filling out menus if assistance is needed
  • This is a 7 days a week task

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