Patient Information
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Medical Records
861-6607
The medical records department is responsible for the maintenance and storage of the final copy of the medical record of any care you received within Mat-Su Regional Medical Center. As a patient, you may need to obtain a copy of this record for yourself or to send to a referring physician or facility. Please provide written authorization for the release of your record at least 48 hours in advance of your need. In the case of an emergency need, we will make every effort to prepare your record as quickly as possible.
Download a Medical Record Release Authorization Form
Hours of Operation
Monday-Friday: 8:00 a.m. – 4:30 p.m.
Saturday & Sunday: Closed
Mail Service
Mail, flowers and gifts are delivered to the main nurse’s station. The nursing staff will then distribute these items to your room. The address at Mat-Su Regional is 2500 S. Woodworth Loop, Palmer, AK 99645. Addresses that include your room number will help speed the sorting and distribution of mail.
Notary Public
861-6691
If you need a Notary, the nursing staff can request appropriate assistance from Social Services or the Financial Counselor.
Patient Education Services
861-6624
Education is provided by our nursing staff as well as therapists, and other professional staff in all the hospital departments. Written materials are available on most conditions and medications; videotapes are available on some topics and can be viewed in your room.
Pharmacy And Medication Safety
Click here to read things you can do to ensure successful medication therapy during your stay.
Infection Control
Click here to read about three things you can do to prevent infection.