Patient Information

Welcome to Mat-Su Regional Medical Center. Please view our Online Patient Services Guide. For more information and contact information download the Guest Services Directory.

Medical Records

The medical records department is responsible for the maintenance and storage of the final copy of the medical record of any care you received within Mat-Su Regional Medical Center. As a patient, you may need to obtain a copy of this record for yourself or to send to a referring physician or facility. Please provide written authorization for the release of your record at least 48 hours in advance of your need. In the case of an emergency need, we will make every effort to prepare your record as quickly as possible. For more information please call, 861-6607.

Download the Medical Record Release Authorization Form

Hours of Operation
Monday-Friday: 8:00 a.m. – 4:30 p.m.
Saturday & Sunday: Closed

Mail Service

Mail, flowers and gifts are delivered to the main nurse's station. The nursing staff will then distribute these items to your room. The address at Mat-Su Regional is 2500 S. Woodworth Loop, Palmer, AK 99645. Addresses that include your room number will help speed the sorting and distribution of mail.

Notary Public

If you need a Notary, the nursing staff can request appropriate assistance from Social Services or the Financial Counselor. For more information please call, 861-6691.

Patient Education Services

Education is provided by our nursing staff as well as therapists, and other professional staff in all the hospital departments. Written materials are available on most conditions and medications; videotapes are available on some topics and can be viewed in your room. For more information please call, 861-6624.

Pharmacy And Medication Safety

Read what you can do to ensure successful medication therapy during your stay.

Infection Control

Learn ways to prevent infection.